OM in the News: Supply Woes Hit Small Businesses

An Oklahoma restaurant is paying nearly $200 for a case of gloves that normally costs $40. A medical-device maker in Colorado is tweaking the way it manufactures its products to offset higher plastic costs. A clothing wholesaler in Michigan has hundreds of hoodies it has yet to sell because winter was over by the time they arrived from Bangladesh.

The supply-chain disruptions rippling across the business world are taking a heavy toll on small U.S. companies, which have fewer resources to absorb or push back on price increases and less leverage to pass along the higher costs to customers.

supply chains

Forty-four percent of small businesses reported temporary shortages or other supply-chain problems in March, reports The Wall Street Journal (April 22, 2021). A U.S. Census Bureau survey of small businesses found supply-chain disruptions in wholesale trade, manufacturing and construction, among others.

Multiple forces are driving supply-chain woes, from coronavirus infections among employees and temporary business closures to increased demand as vaccines take hold and restrictions ease. A backlog at California ports, the temporary closure of the Suez Canal and weather-related problems have created additional challenges. Smaller companies typically have less sophisticated purchasing departments than larger corporations.

Delays can be particularly troublesome for small businesses selling seasonal goods. B&S Activewear, a Warren, Mich., clothing wholesaler, was still receiving shipments of zip-up hoodies and other winter apparel from Bangladesh in April, roughly two months later than expected. B&S has tried to speed up delivery by shipping goods via UPS Air Freight, at a cost of $8,000 for 72 boxes of T-shirts, more than 10 times the cost of sending the same items by boat.

Classroom discussion questions:

  1.  What supply chain advantages do billion dollar companies have over small businesses?
  2. What advantages do small businesses have?

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