Welcome to a very exciting Operations Management podcast! Today, Barry Render and his guest, Executive Vice President of Red Lobster, Horace Dawson, talk about operations at Red Lobster. They discuss the most important operations tasks to get right in any restaurant but especially the world’s largest seafood chain: forecasting, scheduling, supply chains, and quality.
A transcript in Word of this podcast is available by clicking on the word Transcript above.
Instructors, assignable auto-graded exercises using this podcast are available in MyLab OM. See our August 21st blog post with a recording of author and user Chuck Munson to learn how to find these, or contact your Pearson rep to learn more! https://www.pearson.com/us/contact-us/find-your-rep.html
As a footnote, Horace Dawson was promoted to CEO at Red Lobster on Sept. 21, 2023.