Teaching Tip: How to Deliver a More Exciting OM Lecture

When preparing a slide presentation for an OM  lecture, we’re not always thinking about the most compelling way to deliver it, says Harvard’s Faculty Lounge (Sept. 13, 2022). We load up our slides, and then sometimes read them aloud to our students.

But no one—especially a student—is wired to engage with bullet points on a slide. They’re wired for story, a narrative that has a theme, attention-grabbing moments, and a satisfying conclusion. On their own, presentation programs like PowerPoint or Google Slides are not storytelling tools. So we need to be the inspiring narrators.

Understanding the difference between presenting and storytelling is critical to our ability to engage students and stir their excitement. Here are 4 strategies to help grab your students’ attention and ensure they are retaining what you’re teaching.

1. Craft a narrative that brings the topic to life. There’s absolutely nothing wrong with using PowerPoints for classroom learning, but slides shouldn’t be designed to replace the instructor—the storyteller. The narrative must come first, and slides should complement the story.  First identify a story that brings the topic to life and then create or select the slides. It can be a consulting experience, a blog from this site, a WSJ article, or a case study.

2. Animate your story with pictures or videos. Students recall only 10% of the content they hear. But if you add a picture, they’ll retain 65%. So use one of our 50+videos, a YouTube clip, graphics, or photos to help bring the stories to life.

3. Add a few surprises. Some PowerPoints are boring because they’re predictable. Your students know what comes next—another slide of bullet points, followed by another. A good story, however, has the element of surprise. The human brain pays attention to novelty—twists and turns and unexpected events. This means your students will perk up when they detect something that breaks a pattern.

4. Rehearse the story before sharing with your class. A great lecture should inform, inspire, engage, and entertain, and should therefore be rehearsed–out loud. While it’s not realistic or necessary to practice every minute of a 1-hour lecture, at least rehearse the opening, conclusion, and stories you plan to share. Students won’t recall every piece of information they heard in class, but they’ll remember the moments you choose to spotlight.

We all strive make our OM course topics compelling–and we are lucky that ours is a field that allows us to bring teaching to life.

Guest Post: Teaching Cases in Your Undergraduate OM Class

Matthew_Drake-1Today’s Guest Post comes from Dr. Matt Drake, who is Associate Professor at the Duquesne U. School of Business. 

Teaching cases have been a mainstay in the MBA classroom for decades. Cases possess several pedagogical benefits over the traditional lecture method: They do a good job simulating a complex decision environment, require students to separate relevant from irrelevant information, and require students to synthesize different concepts and analytical techniques to develop recommendations.

While case usage is ubiquitous for MBAs, they are somewhat less commonly employed in undergraduate classrooms. This is at least partially due to the fact that many OM undergraduate courses are designed to simply introduce concepts and techniques rather than to give the students much of a chance to apply them. That does not, however, mean that cases cannot be used effectively in any form at the undergraduate level. Your Heizer/Render OM text has over 80 1-2 page cases that are entirely appropriate for undergrads.

I have successfully introduced cases into my undergraduate courses in each of the following 3 ways:

Discussion only. Some cases do not require any sophisticated analysis and just ask students to consider the situation and generate and evaluate possible strategies. These are prime candidates to be used solely as a basis of class discussion.

Instructor presents model. Many cases require a substantial amount of modeling and analysis, but instructors may not want to allocate the class time that students need to complete the entire case analysis. In my class I ask them to summarize the decision scenario, and I lead them through the required decision analysis.

Students conduct full analysis. Some cases are so rich that I find it beneficial to have the students complete the entire case analysis as they would if they were MBAs. I assign these cases as out-of-class group homework that the students complete over 2 weeks or so. I spend anywhere from 20-60 minutes in class discussing some of the additional issues.

If an instructor is new to using cases in the classroom, I recommend that he or she start slow and introduce 1-2 cases at a time. It is not necessary to redesign a course completely.

Matt is editing a special issue of INFORMS Transactions on Education about innovative ways to use cases. He invites submissions to: http://pubsonline.informs.org/pb-assets/ITED%20Call%20for%20Papers%20-%20Cases%20-%20Final.pdf