OM in the News: The Crash of the $8.5 Billion Global Flower Trade

Harvesting flowers in Kenya

As people everywhere cancel events and flower orders, the ripples reach into Dutch auction halls and Kenyan rose fields. A delayed wedding is hardly a disaster during a pandemic that’s killing 1000’s of people daily. But in greenhouses from Ecuador and Colombia to Kenya, growers were already stacking roses in compost heaps. Within days of the lockdown orders in the U.S. and Europe, demand for stems evaporated.

The crash of the $8.5 billion global flower trade shows how quickly and distinctively the coronavirus is disrupting supply chains, reports Businessweek (April 20, 2020). The flower trade is a miracle of modern capitalism. A chain of cold storage starts with stems being picked in far-flung places, then packed into refrigerated trucks, driven to refrigerated planes, and flown to Amsterdam to be auctioned off. They’re then repacked into more cold trucks and planes and delivered to supermarkets, florists, and bridal bouquets across Asia, Europe, and the U.S. within a day.

The auctions are run by a cooperative, Royal FloraHolland, whose site handles the bulk of the global trade out of a Dutch concrete warehouse which is larger than 75 soccer fields– one of the biggest buildings in Europe. The blooms are sold under the traditional Dutch auction system, in which prices start high then tick lower as a clock counts down. The first buyer to pounce wins. The average day sees more than 100,000 transactions.

Before the pandemic, 42 cargo flights arrived each week from Kenya, whose climate allows roses to grow year-round. That nation ships about $1 billion worth of flowers a year, making it Europe’s biggest supplier. More than 150,000 people toil on Kenyan flower farms. The work is grueling, with long shifts in steamy greenhouses, and laborers earn as little as $70 a month.

Classroom discussion questions:

  1. In Ch. 2 of your Heizer/Render/Munson OM text, we see that companies achieve competitive advantage in one of 3 ways. Which best describes the flower industry?
  2. How does this supply chain (discussed in Ch. 11 on p. 446) differ from a typical manufacturing one?

OM in the News: Dutch Auctioning Spooks Lawyers

In the world of supply chain management (Ch.11), dutch (or reverse) auctions are an effective way of finding the lowest price supplier of services or goods. This form of competitive bidding has suppliers bidding on-line: they start high, anonymously observe all the competing bidders in real-time, and keep lowering their quotes until they either win the job or drop out.  Ariba, in Sunnyvale, CA, is the biggest provider of reverse auction software tools.

An article in today’s Wall Street Journal (Aug.2, 2011)  describes  how more and more big firms are using dutch auctions to negotiate contracts with law firms. This trend will reduce the revenues attorneys can expect to reap from clients. Already GlaxoSmithKline, eBay, Toyota, and Sun Microsystems have used the tactic, especially on high-volume work such as tax filings and intellectual-property transactions. Many lawyers are worrying that these auction-based pricing strategies will spread to more complex projects. “Is it making all of us uncomfortable? Yes.” says the director of one large firm.

Legal expenses for Fortune 500 companies range from $20 million to $200 million/year, and many firms are beginning to use the auctions to drive down fees. Lawyers say that trying to prepare standardized bids– specifying time and labor standards– for big  jobs are hard to do because of their variability. Glaxo disagrees and responds that standardized proposals and reverse auctions make it easier to more fairly evaluate firms’ cost-effectiveness on a uniform basis.

Costco Wholesale still pays for legal work on a traditional hourly basis. “There is loyalty from us and loyalty from them”, says the firm’s general counsel.  But FMC Technologies’ legal head says: “Every lawyer will tell you that every piece of work they do is incredibly important and risky because it has to be custom-made, and that’s just nonsense”.

Discussion questions:

1. Why do manufacturers  like to use dutch auctions?

2. Are providing legal services different from providing parts?