Introducing Operations and Supply Chain Management, 15th ed.

Jay, Chuck, and I are thrilled to introduce the latest edition of our text, which has just been published. We think this is our most significant revision as we have made substantial pedagogical changes.

First, each chapter has been edited, revised and updated to ensure the significant role the supply chain plays in successful operations. There is substantial new material, cases, problems and questions. Because of this, we have added supply chain management to the text title.

Second, we have created the first interactive book in our field. There are interactive graphs that bring the dynamics of OM to the students. Students can now manipulate parameters of OM issues and decisions and answer questions posed about the impact of these changes. This feature, found throughout the book,  provides insight into OM not otherwise available in a static text. Here is an example of one from the chapter on Capacity Management.

 

We have also created hundreds of 1-2 minute videos of real, well-known companies to illustrate material in the e-text. After reading about ABC analysis in Chapter 12, Inventory Management, for example, students can click on the icon clip from a firm like Nautique Boats to see how they use the model. What better way to illustrate text material than real-world examples of such firms as Hard Rock Cafe, Alaska Air, Frito-Lay, Orlando Magic basketball, Celebrity Cruises, Arnold Palmer Hospital, and others–all filmed by our team specifically to match the text.

We have created “In the News” boxes at the end of each chapter to focus on current events in OM and SCM. Regular monthly updates will flow through to you and your students keeping the field as current as possible.

There are now 57 OM in Action, AI in Action, and SCM in Action boxes, which are real-world examples and tell interesting tales of operations and supply chain management throughout the text. They deal with such topics as: “Using AI to Design New Cars,” “Risk Management in Apple’s Supply Chain,” “Airline Loyalty Programs and Capacity,” and “San Francisco Airport’s New Digital Twin.”

After every topic is introduced, there is now a quick self-test (which can be graded in MyLab if you choose) to help students confirm that they understood what they just read. Our research shows they like and will use this tool.

These are just a few of the new digital text features. We will present more in upcoming posts. Just click on the “Order a Desk Copy” at the top of this screen to review all these new approaches.

More Homework Problems and Questions in the New Editions

The 13th edition of Operations Management and the 11th edition of Principles of Operations Management will be available on January 15th and we would like to let you know about some of the changes. First and foremost, you are always asking for more and more material to assign. So here it is:

More Homework Problems—Quantity, Algorithmic
We know that a vast selection of quality homework problems, ranging from easy to challenging (denoted by one to four dots), is critical for both instructors and students. Instructors need a broad selection of problems to choose from for homework, quizzes, and exams—without reusing the same set from semester to semester. We take pride in having more problems—by far, with 818—than any other OM text. For this edition, we have added 180 new algorithmic problems in MyLab Operations Management, with printed versions of each in the text!

Concept Questions

These are multiple choice questions found in MyLab Operations Management that can be used as pretests before you cover a new chapter, as exam questions, or for pop quizzes. There are 4-6 per major text heading (A heads), with over 940 to choose from, including 270 brand new ones.

OM in the News Questions

We have added dozens of new readings, called OM in the News to MyLab. These are 300 word summaries of articles from BusinessWeek, The Wall Street Journal, the New York Times, and a dozen other magazines and publications, along with links to the full articles. Each reading has four multiple choice questions that you can assign, and which and are graded by Mylab.

Video Questions

The 46 short videos that we have produced specifically for the text, including 5 brand new ones featuring Celebrity Cruises, are also found in MyLab. Each has four multiple choice questions from which you can select to quiz your students.

 

Introducing Our Newest Text Editions

Has it been three years already? I guess so, since our newest editions of Operations Management (13th ed.) and Principles of Operations Management (11th ed.) are due out on January 15th! Jay and Chuck and I really excited about all the new features in these books and in MyLab Operations Management. Over the next few weeks we will highlight the changes for you. But today, we want to describe the themes of the books.

About 21 years ago, Jay and I decided to focus on a different well-known company in each edition. We created a series of video case studies featuring the strengths of each firm, and discussed those firms throughout the edition. The covers of each edition, starting with Hard Rock in 2001, also tied the book to that organization. Arnold Palmer Hospital followed, then Darden (Red Lobster/ Olive Garden), Frito-Lay, the Orlando Magic, and Alaska Airlines. As you see, we provide students with a broad coverage of industries, stressing the service sector, as that is where most jobs lie. The idea is to show how important OM is in the real world, with these 45 motivational short films.

With our new editions, we decided to talk about the floating cities called cruise lines. What a vast range of OM issues are faced by the Captain of a vessel with 3,000 passengers and 1,800 crew from three dozen countries! The featured firm, on the covers as usual, is the leader in the “premium” market, Celebrity Cruises, based in Miami. We think the students will really enjoy the five new video cases, which are featured in Chapter 1 (overall use of OM) , Chapter 5 (design of the new ships), Supplement 5 (sustainability), Chapter 6 (quality), and Chapter 12 (inventory). We will take you inside this cruise line for a fascinating look at how operations drives almost every decision on board. Welcome aboard!

Barry in the Celebrity Edge control room on its maiden voyage this week.