In our latest podcast episode Barry and co-host Misty Blessly welcome Mike Rich, Vice President of Supply Chain at American Water, the largest regulated water and wastewater utility in the United States.
Mike shares his fascinating career journey—from managing thousands of SKUs at Home Depot to driving strategic sourcing initiatives at Arizona Public Service—and how those experiences shaped his leadership approach today. The discussion dives into:
- Building a customer-service mindset in supply chain
- Challenges in talent acquisition and team growth
- Negotiation strategies and risk mitigation in procurement
- The role of AI and Agentic AI in transforming category strategy and operations
Read the full transcript
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