OM in the News: The Future of Trash Pickup and AI

Americans are among the top producers of trash per capita. Each person in the U.S. disposes of nearly a ton of refuse annually. Simplifying trash day, and diverting the 80% of reusable material that still ends up in landfills, is one key to solving our problems.

Urban planners, the refuse industry and cities across the country are reimagining how we manage and dispose of our waste, reports The Wall Street Journal (Aug. 28, 2025). The New York City and MIT are among those leveraging AI, robotics and electric power to tackle a growing garbage crisis fueled by cheap products and throwaway culture.

Most of Americans don’t recycle regularly, citing the inconvenience and confusion involved in sorting their trash. To help people up their sustainability game, sanitation engineers are promoting a new system: the single-stream model. The operation is simple—residents throw everything into one trash bin. Then, that waste is transported to a remote facility, where AI-powered cameras and robots sort it, diverting items that can be recycled. The goal is to have a system that’s more circular, that can reuse and recycle things more.

AI can also identify items such as electronics that contain hazardous or valuable materials—including copper, silver, gold and rare-earth minerals—and send them on for disassembly and harvesting before they enter the waste stream.

Individual garbage bins or piles of plastic bags aren’t only an all-you-can-eat buffet for rodents—but also malodorous, leaky and inefficient, requiring endless noisy stops from garbage trucks on collection day.

The new NYC shared Empire Garbage Bins.

To solve these problems, cities are moving toward containerization: large, centralized bins shared by a street or neighborhood. One NYC neighborhood  is already piloting a program of such containers, with plans for citywide expansion in the future.

Smart bins could even ping dispatch offices when they are ready for pickup. Large collection vehicles could be used more sparingly, and with fewer stops—thus decreasing noise, pickup time and pollution. In the future, the parameters that we use could be, ‘Is it full? Or is it smelly?’ Then collection on that bin can take place only if the contents meet those conditions.

AI-optimized routing and trash-loading technologies could also help make pickups shorter, less frequent and less disruptive.

Classroom discussion questions:

  1. How could AI be used to help recycle?
  2. What are the major inefficiencies of most garbage collection and recycling systems?

OM in the News: At UPS, the Algorithm is the Truck Driver

ups trucks“Here’s a math problem for you,” writes The Wall Street Journal (Feb.17, 2015). Each United Parcel Service driver makes an average of 120 stops per day. There are 6,689 times 10 to the 195th power alternatives for ordering those stops! Which option is the most efficient, after considering variables such as special delivery times, road regulations, and the existence of roads that don’t appear on a map?

Even if an optimal answer exists, the human mind will never figure it out. And while experts at UPS have been giving the problem their best shot for more than a century, the company is shifting that work over to a computer platform, with 1,000 pages of coding, called Orion, which is 10 years in the making. Considered the largest operations research project in history, the $200-300 million algorithm was written by a team of 50 UPS engineers.

Orion consists of many components, including a “traveling salesman” algorithm, a tool that calculates the most efficient path between a variety of points, and geographic mapping. None of the solutions that Orion spews out are big or dramatic. It is all about saving $1-2 here and there. But in a network with 55,000 routes in the U.S. alone, that adds up. E-commerce has shifted more and more of UPS’s delivery stops to residences, and those packages are expected to make up 1/2 of all deliveries. It is a radical routing change from 15 years ago, when drivers would drop off several packages at a retailer.

Orion is expected to save the company $300-$400 million a year once it is fully implemented in 2017. (UPS saves $50 million a year by reducing by 1 mile the average daily travel of its drivers.) But reaction to Orion is mixed. For example, some drivers don’t understand why it makes sense to deliver a package in one neighborhood in the morning, and come back to the same area later in the day for another delivery. But Orion often can see a payoff, measured in small amounts of time and money that the average person might not see.

Classroom discussion questions:
1. Why is Orion so important to UPS?

2. Why is the software so complex?